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Order FAQ
How it works
1) Mastering Service: Select how many stems you will be uploading to get mastered.
2) Customization: Ensure all of the required fields are filled and checked before placing your order.
3) Checkout: After selecting everything, add to your cart, and complete checkout. You'll receive a confirmation email with your order number and a button to upload your files. You can also upload anytime at the Upload Files page on the website.
4) Delivery: When your order is completed, your files will be delivered back to you via email.
Mastering Service
Turnaround Time
For the Mastering Service option, select the service and the number of stems you will be sending for mastering.
- Stereo mastering the mastering of your stereo mix.
- Stem mastering is the mastering of each individual stem that you provide which allows for more flexibility without having to go back into the mix session.
Select the turnaround time you would like your files to be delivered back to you.
- Next Working Day (Returned next working day)
- 2 Working Days (Returned in 2 working days)
- 3-5 Working days (Returned in 3-5 working days)
The turnaround time is based on the engineers working days, Monday through Friday. If you have a specific deadline, please inform us and we will try our best to accommodate.
+ Apple Digital Master
Aleman Audio is a certified Apple Digital Masters provider. choosing yes under the Apple Digital Master tab, you will receive a stereo master and a Hi-Res 96k Apple Digital Master. This master can be released on Apple Music as an official Hi-Res Apple Digital Master, optimized specifically for Apple Music playback. All Apple Digital Masters are awarded a badge and marketed as official Hi-Res releases, ensuring your music plays back at the highest quality and stands out on the platform.
WHAT IS MASTERING?
Our online mastering service transforms your stereo mix into a polished, release-ready master. Using professional tools and a critical listening approach, your track is optimized for clarity, impact, and translation across all streaming platforms and playback systems.
Equipment List
Monitors
Eve Audio SC 208
Interfaces / Conversion
Dangerous Music Convert AD+
Dangerous Music Convert 8
UAD Apollo x6
Other
Trinnov Nova
Heritage Audio RAM2000
Sennheiser HD650 Headphones
Outboard Gear
Dangerous Music BAX EQ
Neve Portico Master Bus Processor
Wes Audio Pandora
Software
Pro Tools Studio
Studio One 7 Pro
iZotope RX 11 Audio Editor
Melodyne 5
Mastering FAQ
What is mastering?
Mastering is the final stage that prepares your song for release. Your stereo mix is carefully processed using tools like EQ, compression, limiting, saturation, stereo enhancement, and other techniques to create a cohesive, polished sound. The result is a balanced, powerful master that translates consistently across streaming platforms, speakers, headphones, and other playback systems.
What is stem mastering?
Stem mastering involves summing multiple stems together and mastering them over the master bus. The benefit is that the engineer has the ability to control, process, and balance each individual stem that is being summed allowing for a better end result.
What is Apple Digital mastering?
By adding Apple Digital Master to your order, you will receive the stereo master along with a Hi-Res 96khz Apple Digital Master file. The release on apple music will also have the Hi-Res lossless label. Keep in mind that your distributor must accept 96khz 24bit files in order for the release to be compatible. If you use Distrokid, make sure to opt your account into the Apple Digital Masters program. It's free!
When do I pay for mastering?
Orders and payment must be made before work begins. This ensures the engineer take the appropriate amount of time to deliver the master back to you.
How many revisions can I make?
Each master includes 2 revisions so you can be confident the final result sounds exactly how you want it. If additional revisions are needed they can be purchased as additional revisions for $10. This charge covers the engineers time to recall the mastering chain and re-print the mix.
Should I leave my mastering plugins active?
It is recommended to remove any plugins that will affect dynamic range. This includes compressions and limiting. The reason this is suggested is because it allows us to compress and limit at the correct stage of the mastering chain and allows for more flexibility.
How do I send my files?
After placing your order, you'll receive a confirmation email with a button to upload your files directly. You can also head to the Upload Files page on the website at any time. No account needed — just drop in your files, and submit. You can also reply to your confirmation email with the names of the files you'll be sending.
**Turn off any compression or limiting on your master bus before hand.
File Type: WAV
Bitrate: 24/32bit
Sample Rate: 44.1K-96khz
Headroom: anything below 0db is fine
My mix is limited or clipping can you still work with this?
Although this is not ideal, we can still work around it. This will requires a certain approach to make sure the track is not over compressed or distorted.
What will I receive back?
Masters are returned in the following format:
96khz / 24bit
48khz / 24bit
44.1khz / 24bit
If you require another format please let us know.
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